Here are the steps to take in order to fix Mac keyboard keys that have fallen off your MacBook, MacBook Pro, MacBook Air or Apple Bluetooth keyboard.
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At some point you'll find that you Mac keyboard keys fall off, or that a kid pulls them off. Whether accidental or intentional, you may be able to fix it on your own.
When this happens, the keyboard may need to be repaired or replaced at the Apple Store yet you can still attempt to fix it yourself at home before you make the trip. You will need to investigate a few factors about your keyboard issue before making the decision about which solution is best.
How to Fix Keyboard Keys That Have Fallen Off
Here are the steps to take in order to attempt to fix your own broken Mac keyboard keys.
Watch the above video to see how you can try to fix your own keys before going for a replacement at an Apple Store.
Investigate the Damage
If your key cap has simply fallenoff, your fix may be quite quick and painless yet you will want to make sure you aren't dealing with something more severe. The main way most Apple keyboard caps connect is with a little plasticbracket that clips into the key. If this bracket is intact and has no pieces missing from it, it will likely be able to be clipped back into position. If your clip is damaged however, you will likely need to get a replacement keycap and/or clip.
If the clip appears to be intact, you just need to investigate the place the actual keycap sits. There should be a little rubbernub that appears from the base of the keyboard where your cap will come into contact. If this rubber piece is intact, your cap replacement should make the key work again properly.
Apple Wireless Keyboard Manual
It is also a good idea to check the metalconnectors on the keyboard side of things to ensure that they are not bent or warped in any way. If they appear to be in order, you should be able to try to install your key cap back in place.
Repairing the Key Cap
If it does indeed appear to be a clean break and there is nodamage to any of the components, you can likely repair the key cap yourself. In order to do this you may need a small flathead screwdriver or a paperclip. You essentially will want to replace the bracket and then the cap.
In order to replace the bracket you need to identifyhowitsits in the metal areas on the keyboard. You should be able to snap the different arms of the bracket into place, laying the bracket flush with the keyboard. Once the bracket snaps into place, you should be able to then press the keycap back down and hear it snap into place as well.
If you are successful, you should be able to give the keycap a fewpresses to test its tension and bounce and make sure that it matches the keys around it.
If you are not able to fix the keycap back onto the keyboard, you may indeed need to take it to an Apple Store to get fixed or replaced. Depending on the store's resources, they may be able to replace the keycap and bracket for you. On the off chance that they aren't able to fix it for free, a replacement keyboard through the Genius Bar will save you a few dollars off the retail price.
Keyboard caps coming off may be a commonplace in your household depending on the activity the keyboard sees and trying to fix it yourself may save you valuable time and money. If you do not feel comfortable replacing the cap yourself, it is definitely advised to head to your local Apple Store for a little more hands-on support.
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Your device isn't recognized by your Mac
Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac.
Make sure that your wireless mouse, keyboard, or trackpad is turned on
The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse, the green LED briefly lights up. On the Magic Mouse 2, green coloring is visible beneath the switch.
The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have a slide switch on the back edge of the device. Slide the switch to turn on the device (green coloring becomes visible). Earlier Apple Wireless Keyboard models have a power button on the right side of the device. Press the button and you see a green LED on the top of the device, near the button.
When you turn these devices on, they appear as connected in Bluetooth preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac.
Make sure that your device has been set up to work with your Mac
Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2 and earlier models of Apple wireless devices with your Mac.
Make sure that Bluetooth is turned on
Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple menu > System Preferences, then click Bluetooth. Make sure that Bluetooth is turned on.
Pc music recording software. Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.
| Bluetooth menu icon | Bluetooth status |
|---|---|
| Bluetooth is on, but no wireless devices are connected to the Mac. See the Make sure that your wireless mouse, keyboard, or trackpad is turned on section of this article. | |
| Bluetooth is on and at least one wireless device is connected. | |
| When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then recharge the device or replace its batteries. | |
| Bluetooth is off. Click the Bluetooth icon using a USB mouse or built-in trackpad and select Turn Bluetooth On. | |
| Bluetooth is offline or unavailable. Restart your Mac. If the Bluetooth status doesn't change, disconnect all USB devices and restart your Mac again. |
Make sure that your devices are charged
Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.
To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn't showing, make sure the device is turned using the steps outlined above.
Turn the device off and on
If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.
Your mouse or keyboard intermittently stops responding
- Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.
- Check for wireless interference.
Your mouse doesn't scroll up or down or side to side
If you can't use your mouse to scroll through a web page or document, make sure that you're using the correct Multi-Touch gestures and have set up your scrolling speed preferences correctly. Apple video editor iphone.
Your mouse or trackpad doesn't track as expected
Apple Wireless Mouse, Magic Mouse, and Magic Mouse 2 can be used on most smooth surfaces. If tracking issues occur, try these options:
- Choose Apple menu > System Preferences, then click Mouse. Set the 'Tracking speed' slider to adjust how fast the pointer moves as you move the mouse.
- Try using a different surface to see if tracking improves.
- Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
- If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves.
Learn more what to do if your trackpad isn't tracking correctly.
New Apple Wireless Keyboard
Your keyboard has one or more keys that don't respond
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed. Wireless mouse for apple mac pro.
Wireless Keyboard For Apple Computer
- Choose Apple menu > System Preferences, then click Keyboard.
- Click the Input Sources tab.
- Make sure that the keyboard language that you use is listed on the left side. If it's not, click the add button (+) and choose from the languages that appear.
- Select the 'Show Input menu in menu bar' checkbox.
- Click the Keyboard tab, then select 'Show keyboard and emoji viewers in menu bar' checkbox, if present.
- From the Input menu in the menu bar, choose Show Keyboard Viewer. The Keyboard Viewer showing the keyboard layout appears on your display.
- Type the key on the keyboard that doesn't respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.
If you enable the Mouse Keys feature, many keys might not respond as you expect. To turn off Mouse keys, choose Apple menu > System Preferences, then click Accessibility. Choose Mouse & Trackpad from the list on the left side, then then deselect the Enable Mouse Keys checkbox.
